Legal
Disclaimer
Last updated: 16 June 2026
Cosmetic wellness, not medical advice
The information Glowel provides — including skin "snapshots", scores, routines, ingredient assessments, and AI coach responses — is for general cosmetic and informational purposes only. It is not medical advice and is not a substitute for professional diagnosis, treatment, or the advice of a qualified healthcare provider. Never disregard professional medical advice or delay seeking it because of something you read in the app.
Not a medical device
Glowel is not a medical device. It does not detect, diagnose, monitor, treat, or cure any disease or medical condition (such as acne, rosacea, eczema, melasma, or skin cancer). Skin assessments describe what may be visible in plain, cosmetic terms and may be inaccurate.
AI-generated guidance has limits
Glowel's analysis and recommendations are produced by automated AI systems and can be incomplete, inaccurate, or unsuitable for your individual circumstances. Photo-based results in particular can be affected by lighting, camera quality, and other factors. Use your own judgement and patch-test new products.
Ingredients, allergies & sensitivities
Product and ingredient assessments are general and may not capture every interaction, allergy, or sensitivity. Always read the actual product label, follow its instructions, and discontinue use if you experience irritation or an adverse reaction. If you have known allergies or are pregnant or breastfeeding, consult a healthcare professional before changing your routine.
Seek professional help when it matters
If you have a skin condition, a reaction, pain, a rapidly changing or concerning spot, or any other health concern, please consult a board-certified dermatologist or other qualified professional. If you think you may have a medical emergency, contact your local emergency services immediately.
No guarantees
Skincare results vary from person to person and depend on many factors. Glowel makes no guarantee of any particular outcome. Your use of the app and any guidance it provides is at your own discretion and risk, subject to our Terms of Service.
Questions about this disclaimer? Email [email protected].